Terms & Conditions


These terms and conditions of sale govern the relationship between:


Premise No: SD 1-717, CNN Building 2, Floor: 2, Media City, Dubai. UAE


Customers wishing to transfer translations to INOUI-TRANSLATION.COM

Placing an order implies acceptance of the terms and conditions of sale by customers.

1. Order

Acceptance of a quotation and/or confirmation of order is a firm and definitive act. Once the order is confirmed, it cannot be canceled. NO REFUNDS WILL BE ISSUED.

2. Price

The prices shown on www.inoui-translation.com are indicative only, and subject to change. Each translation request being unique will be subject to a specific price confirmation, taking into account factors such as the number of pages, and the complexity of their content.

3. Delivery of translations

Inoui-translation.com will send the translated work, attached to the original document, to the client by mail. Upon request of the client, the translated work can be picked up at the company’s office by appointment, or delivered to the client by express mail for an additional fee (worldwide international delivery available).

4. Payment

Payment of services is made by bank transfer, online payment. Work on the submitted document/s will not commence until payment is made. Once payment is made, we will not accept any cancellations, and no refund will be made in case of cancellation of an order.

5. Delay

The translation timeframes indicated on the website www.inoui-translation.com are indicative only and will be confirmed upon request. Confirmed lead times are approximate and may vary within 2 working days of the lead time advertised on the site. If additional information is expected from the client (confirmation of illegible or ambiguous names, for example), the time limit will be automatically extended until the required information is received.

The delivery time stated is the date of completion of the translated work. As such, Inoui-Translation.com shall not be held responsible for any postal delays. A copy of the work will be downloadable from the site as soon as the translation is completed. No overdue fine will be granted if the work has been properly shipped or made available to the client within the time period confirmed in the quotation.

6. Source documents

The client is responsible for providing perfectly legible source documents (documents to be translated). In the absence of a printed transcript, a legible handwritten copy of the document (such as proper names) may be acceptable. The client is also responsible for providing any justification that the translator might require to carry out the service (copy of document justifying a name in case of reading problems etc.).

Some administrations may require original source documents (birth certificates, marriage …). Inoui-Translation.com shall work from the documents presented to it, and shall not be liable in the event of the rejection of a translated file due to the non-presentation of the source document desired by the recipient of the translation.

The source documents provided at Inoui-Translation.com will be stamped, signed and numbered. The translation of the document in question will be stamped, signed, and will have the same number as the source document.

7. Copyright

All texts, photos and videos on Inoui-Translation.com are the exclusive property of Inoui-Translation.com.

Any reproduction or use of the aforementioned media, partial or otherwise, without the prior consent of Inoui-Translation.com, shall be deemed to be counterfeit and sanctioned as such.

After the completion of the translation project (payment and reception of the translated document), you give to Inoui Translation the right to publish your logo in the section: “Inoui-Translation is trusted by”.

8. Reservation of ownership

The delivered products remain the property of Inoui-Translation.com until the full and effective payment of the price by the customer.

9. Data protection

Personal data is secure and is not accessible to third parties.

This data is kept indefinitely in order to allow the client to place a new order without having to register again. The client benefits from a right to modify and correct the data inputted by them. This can be done by connecting to their client account on the site.

The client may delete their personal data and account at any time. Their information will then be completely erased from the system.

All data on the Inoui-Translation.com site is hosted by obambu.com, which ensures the protection and secure backup of the information entrusted to it.

Customers’ personal data (names, addresses, telephone) is not used for purposes other than to allow the processing of orders.

Only customers who have agreed to receive information from Inoui-Translation.com will receive our newsletters.

10. Litigation

In the event of any dispute, all claims, questions, and differences shall be finally settled by the Court of Dubai.

Privacy Policy

Who we are

Our website address is: https://inoui-translation.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

  •  All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • We will not pass any debit/credit card details to third parties.
  • We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.inoui-translation.com) cannot guarantee the security of any information that is disclosed online.
  • We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.